I subscribed, but have not received my welcome email. What happened to it?
Sometimes our welcome email will be sent to your spam/junk folder. If you have checked these folders and still have not received, please reach out to firstname.lastname@example.org and a member from our team will be happy to help!
I ordered a PRE-ORDER item. When will it ship?
Pre-orders typically ship anywhere from 1-2 weeks after your order is placed. Your order will be shipped as soon as we receive the inventory into our warehouse.